Amazon .ca .com and so on is a remarkable company in many ways. The online bookseller component was and still is a positive force against the large chains.
Additionally they offer the option to purchase books second hand, and even to compare the price of the book you’re looking for across different suppliers.
The service keeps improving, with the ability to read a sample and the success of Kindle.
From a customer service perspective, I have found them to be top notch.
My stomach has been turning as I learn more about this company. It was built on paying barely more than minimum wage, requiring very long hours of physical work, and a worker oversight system that’s better suited to supervising parolees than employees.
That’s a shame. It is wrong.